Please switch to Twenty Twenty (or any other available theme) and then delete old version. You can also send us login info as a private message and we can update everything.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
I can't edit my pages, the visual composer is not working, could you help me understand what is going on?
Hi, I just realised that the WPBakery Visual Composer needs to be updated to the version 6.2, can you help me with this?
Hi,
No problem :)
How do I replace the plugin? I cannot delete the old version because it has a dependency to the theme.
Thank you
Please switch to Twenty Twenty (or any other available theme) and then delete old version. You can also send us login info as a private message and we can update everything.
Best Regards,
Jelly Team
Thank you!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team