Had made a previous ticket and then support hadn't answered me for about 2 days. So I opted to make another one so maybe I can get a response on how to fix this. The theme's header is not resizing correctly on iOS devices. responsiveness is lacking. its great on android and desktop but not iOS. Support put in a custom CSS that fixed my header jumbling issue but then has the header image for the website zoomed all the way in so that it is unrecognizable. I need this resolved PLEASE! This site was supposed to launch yesterday but because of the lack of response it had to be postponed :/ I've attached images of what it looks like on mobile and what it supposed to look like (which is how it looks on my android). This issue only came after the custom CSS was added by support btw so idk what happened
Please note our staff do not work during weekend and any questions asked right before weekend or during weekend will not be answered until our staff returns. We appreciate your understanding!
Had made a previous ticket and then support hadn't answered me for about 2 days. So I opted to make another one so maybe I can get a response on how to fix this. The theme's header is not resizing correctly on iOS devices. responsiveness is lacking. its great on android and desktop but not iOS. Support put in a custom CSS that fixed my header jumbling issue but then has the header image for the website zoomed all the way in so that it is unrecognizable. I need this resolved PLEASE! This site was supposed to launch yesterday but because of the lack of response it had to be postponed :/ I've attached images of what it looks like on mobile and what it supposed to look like (which is how it looks on my android). This issue only came after the custom CSS was added by support btw so idk what happened
Update: I edited the CSS put in and took out the word static after home-slider and that seemed to work
Hello,
Please note our staff do not work during weekend and any questions asked right before weekend or during weekend will not be answered until our staff returns. We appreciate your understanding!
This link https://azaleahealthtt.com/azaleatestsite2/ leads to https://tppr.me/fI9nL. Could you send us your website URL?
Best Regards,
Jelly Team