Okay
  Public Ticket #2442052
Installing
Closed

Comments

  • Kevin van der Meer started the conversation

    Hi,


    When I try to install the theme I get a error.

    Het pakket kan niet geïnstalleerd worden. Het thema heeft geen style.css stylesheet.

    Translation: The package could not be installed. The theme is missing the style.css stylesheet.

    Do you know how I can install this template.

  •  850
  • Kevin van der Meer replied

    Thanks for your reply. But when I extract all files I cannot find the theme.zip.


    Please make sure you are uploading only the installable theme which is called NameOf Theme.zip. If you upload ALL these files you will receive an error.

  • Kevin van der Meer replied

    I apologize. I bought the wrong file. I thought I had bought the Wordpress theme. Now I have purchased the Wordpress theme and it works.

  •  850
    Jelly replied

    Great!

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team

  • Kevin van der Meer replied

    Hi,


    We tried to install the template but Wordpress bakery is'nt working on fronted and backend editor.

    You can check it at https://www.bijkevin.nl

    Maybe there is a error in the template.

  •   Jelly replied privately
  • Kevin van der Meer replied

    Hi,

    Unpacking the package…

    Install the plugin…

    Target folder already exists. /Var/www/vhosts/152/353992/webspace/httpdocs/bijkevin.nl/wp-content/plugins/js_composer/

    Plugin installation failed.



  •  850
    Jelly replied

    Hello,

    We are sorry for the delay.

    Please switch the theme to Twenty Twenty or similar, after go to Plugins and find WPBakery. Now deactivate it and delete. Install new version.

    Best Regards,
    Jelly Team