Okay
  Public Ticket #2469323
Responsiveness
Closed

Comments

  • Danelle started the conversation
    July 10, 2020 at 5:15pm

    Hi there,

    I am struggling with the mobile version of my site. The "Inspiration" drop down menu doesn't work properly on mobile.

  •  839
    Jelly replied
    July 13, 2020 at 8:42am

    Hello,

    Could you elaborate more? You cannot see it or it doesn't open: https://tppr.me/1an3k

    Please also tell us what kind of mobile device are you using.

    Best Regards,
    Jelly Team

  • Danelle replied
    July 13, 2020 at 11:13am

    Hi there,


    Please see two screenshots I took on my mobile phone. The dropdown options only display in landscape view, but it doesn't show in portrait view.

  •  839
    Jelly replied
    July 14, 2020 at 8:26am

    Theme considers that any device which screen size is bigger than 768px – not mobile.

    Could you please send us wp-admin login/password as a private message? I am going to edit the css styling.

    Best Regards,
    Jelly Team

  •   Danelle replied privately
  •  839
    Jelly replied
    July 15, 2020 at 1:13pm

    I cannot login to your website: https://tppr.me/nQgPE

    Could you check?

    Best Regards,
    Jelly Team

  • Danelle replied
    July 15, 2020 at 1:19pm

    I checked and was able to login, no issues on my end.

    Is it possible to send me the coding so I can update it myself on my end?

  • Danelle replied
    July 15, 2020 at 1:43pm

    Hi there,

    Please close this ticket, thank you.

    The response time is a bit too long for me.

  •  839
    Jelly replied
    July 15, 2020 at 4:41pm

    We are sorry for the delay. Login page after I submitted login/pass form: https://tppr.me/3WOoL

    I cannot give you the code since it's quite extensive customization.

    Best Regards,
    Jelly Team