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  Public Ticket #2469797
Slider revolution license
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  • Eva started the conversation

    Ik bought the theme for the second time. I really want to use the slider revolution full width like the one that is used in the demo but i can't use it.

    I attached a picture of what it says in my wordpress theme. Also a screenshot of the demo page with the slider revolution that is not working.

  •  850
    Jelly replied

    Hello,

    You don't need to activate Slider Revolution in order to work properly with the theme.

    If you are trying to import the one from http://jellydemos.com/wordpress/berk/revolution/ please check the attachment. If not please send us a link the demo.

    Best Regards,
    Jelly Team

  • Eva replied

    I can't download that file. Can you send it to my email: [email protected]?

    Where do i upload this file? If i understand correctly i can upload this file somewhere and then it will apear on my website like the one in the demo url?

    Kind regards

  •  850
    Jelly replied

    Could you please send us wp-admin login/password and website url as a private message? I am going to import everything you need.

    Best Regards,
    Jelly Team

  •   Eva replied privately
  •  850
    Jelly replied

    I couldn't to import the slider, because it keeps tell me that the archive is incompatible even so I just imported it, so I recreated it according to settings on our demo server. You can find it here: https://healthfoodwall.com/hfw2/wp-admin/admin.php?page=revslider

    Please check and let me know.

    Best Regards,
    Jelly Team

  •   Eva replied privately
  •  850
    Jelly replied

    Please check now.

    Best Regards,
    Jelly Team

  •   Eva replied privately
  •  850
    Jelly replied

    Great! Please create a new ticket if you need our help in anything else.

    Best Regards,
    Jelly Team

  • Eva replied

    It is not working when I make my own slider. What is going on? Why is it not working again

  •  850
    Jelly replied

    If you are adding this on a new page pPlease go to Edit Page > select Template: Header over Revolution Slider.

    If the problem is in background image, please put it to Main / Background Image https://tppr.me/Iqfkk and don't add it as a new Image layer.

    Please check and let me know.

    Best Regards,
    Jelly Team

  • Eva replied

    I did it like that. See sreenshot. But somehow it doesnt show. It takes in the space it should but its plain white. See screenshot 2.

  •  850
    Jelly replied

    It seems that now these kind of js errors started to appear: https://tppr.me/uZ7Gb

    Could you tell us if you made any more changes except changing the background and add "the future of  canteens" and a button?

    Best Regards,
    Jelly Team

  • Eva replied

    I want a background image (as large as a viewport) with on top of that a title, subtitle and a button.

    I want to do this for 5 pages with different titles en background images. 


    Is there a way we can fix the error. I would be really glad if you could make it happen but i also want to know how to do it myself for in the future. If i want to change anything. When you imported it, it worked, but as soon as i made some changes it didn't work anymore..

  •  850
    Jelly replied

    Please use this slider: https://healthfoodwall.com/hfw2/wp-admin/admin.php?page=revslider&view=slide&id=new&slider=2

    Just finish editing the current slide, then press Duplicate https://tppr.me/tnzDi, edit the next one.

    Best Regards,
    Jelly Team

  • Eva replied

    It worked for 10 minutes, I made some changes to it and now it's not showing again. Can i solve this error myself?

  •  850
    Jelly replied

    Could you tell what changes did you made to it before it stopped working?

    Best Regards,
    Jelly Team

  • Eva replied

    I edited the style of the text and button with the custom css option.

    However when i am going to use this slider for the other pages i don't want it to stop working whenever i make a minor change everytime..

  •  850
    Jelly replied

    I edited the style of the text and button with the custom css option.

    Could you elaborate more? I duplicated your slide https://healthfoodwall.com/hfw2/wp-admin/admin.php?page=revslider&view=slide&id=5 but re-added Text and Button and it works correctly. It seems that your changes somehow breaks the slider so we need to know what exactly you did.

    Best Regards,
    Jelly Team

  • Eva replied

    The slide i made is #1 slide. As you can see on the first screenshot. Yours is #2 slide. This is the only slide that's displaying. The second screenshot is the css i did to adjust the text en the third to adjust the button.

  •  850
    Jelly replied

    I copied styles to https://healthfoodwall.com/hfw2/wp-admin/admin.php?page=revslider&view=slide&id=5 and it's working like it supposed to. Maybe you changed it's animation?

    Best Regards,
    Jelly Team

  • Eva replied

    It has been working fine now even when i made adjustments. I have two last questions which are really important for my use of the slider.


    1. The text just keeps getting smaller and smaller on smaller screens but i want it to be set statically on 2em.

    2. I want the button and title to align to the logo (see screenshot). How can i do this?

  •  850
    Jelly replied

    1. Please disable https://tppr.me/5hPbI

    2. Go to Edit Slide > move Caption Text 3 close to the left border.

    Best Regards,
    Jelly Team

  • Eva replied

    Great! And how can i make it align with the logo?

  •  850
    Jelly replied

    Remove width from Edit Slide. Try setting it to auto.

    Best Regards,
    Jelly Team

  • Eva replied

    It works on a large screen. When the screen is  smaller is has no margin it starts to look very bad (screenshot).

    Also how do i make sure the button stays under the title?

    If these two things are fixed the slider is fine for me..

  •  850
    Jelly replied

    I enabled https://tppr.me/mShNv. Now go to Edit Slide > https://tppr.me/US7S8 > select resolution > set font-size.

    Best Regards,
    Jelly Team

  • Eva replied

    Great! It works for the mobile etc. I still have some when i scale it down in my browser but i'll leave it like that for now.

    Important is how do fix that the button is always below the title. I don't want it look like the screenshot at any time.

  •  850
    Jelly replied

    Please move it way down and left for mobile resolutions. You can also try pressing Preview: https://tppr.me/2KAdj

    Best Regards,
    Jelly Team

  • Eva replied

    I edited with the tips you gave me and it kind of works on my laptop now. Not as clean as i wanted it to be but i guess it's ok. However when i open it on another laptop (a windows laptop for example) The button, text and background layer fly everywhere when i resize the website (making it bigger en smaller with the cursor. 

    When the website goes live these things really cant happen. Can i ask you to test how it works on your laptop en maybe help me make sure that is stays static and clean?

  •  850
    Jelly replied

    Please follow https://www.liontreegroup.com/responsive-web-design/how-to-make-revolution-slider-look-better-on-mobile-devices/ and change Layer Grid Size for each resolution.

    Please also note that you cannot simply put the button to the bottom: https://tppr.me/rlweb. Slider Revolution is in Full Screen mode so you always need to make sure that text and button should not exceed the average screen height in Vertical and Horizontal view. You can test it out with Chrome Developer Console: https://developers.google.com/web/tools/chrome-devtools/device-mode

    Best Regards,
    Jelly Team