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  Public Ticket #2496008
Portfolio/Projects Not Displaying
Closed

Comments

  • fablesofangels started the conversation

    Hi,

    I have added all my video projects in the 'Projects' section with embedded YouTube videos but that entire section is blank on my website's homepage.

    Please help. Thanks in advance.

  •  850
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password as a private message?

    This one didn't work: https://jellythemes.ticksy.com/ticket/2401975/#comment-12459156

    Best Regards,
    Jelly Team

  •   fablesofangels replied privately
  •  850
    Jelly replied

    Could you please go to Edit Project > Remove Featured Image > add it again: https://tppr.me/xsfv7?

    Best Regards,
    Jelly Team

  •   fablesofangels replied privately
  •  850
    Jelly replied

    Hello,

    I contacted our developers about this issue. Get back to you ASAP.

    Best Regards,
    Jelly Team

  •  850
    Jelly replied

    1. Need more time to fix this, I am afraid.

    2. Fixed from Edit Page with Elementor > Filter Items > add Categories.

    3. Fixed with the code I added to Appearance > Customize > Additional CSS.

    4. See 3.

    5. This is correct from my side: https://tppr.me/cI8Aw. Maybe 3 fixed this as well.

    Best Regards,
    Jelly Team

  • fablesofangels replied

    Thank you for your help on the other issues. Please do provide an update on issue 1.

  •  850
    Jelly replied

    Hello,

    We are sorry for the delay. Unfortunately, we are still working on fixing this.

    Best Regards,
    Jelly Team

  • fablesofangels replied

    Please note in the attached JPEG how the testimonial is coming on the mobile site (which gets most of the traffic). Please do fix this.

  • fablesofangels replied

    I'd also like to remove the 'Posted by' part coming in a newly-created page. Request your help with the same.

  •  850
    Jelly replied

    I'd also like to remove the 'Posted by' part coming in a newly-created page. Request your help with the same.

    Could you send us a direct link to the page?

    Please note in the attached JPEG how the testimonial is coming on the mobile site (which gets most of the traffic). Please do fix this.

    Could you try adding this code to Appearance > Customize > Additional CSS:

    @media(max-width:960px){
    .testimonial__item .blockquote p {
        font-size: 16px;
        line-height: normal;
    }
    }
    

    Best Regards,
    Jelly Team

  • fablesofangels replied

    Hi, here's the link to the Page where 'Posted by' is showing below the title.

    http://darkmagic.in/covid-19/

    Also, the featured image is coming as a link and not in the featured image area (which is blank). Screenshot attached for your reference please. Thanks.

  •  850
    Jelly replied

    Please add this code to Appearance > Customize > Additional CSS or at the end of style.css:

    .posted-by-comments {
        display: none !important;
    }

    Also, the featured image is coming as a link and not in the featured image area (which is blank). Screenshot attached for your reference please. Thanks.

    Everything is correct. Please go to Edit Page > change Template to Front Page. Now you can edit it with Elementor and add Feature Image to it's header. "Posted by" issue will be fixed as well when you switch to Front Page template.

    Best Regards,
    Jelly Team

  • fablesofangels replied

    Hi, you really need to help me fix the testimonial section on the website. The second testimonial isn't showing on the desktop site, and the same testimonial is showing twice on mobile site. It is also not auto-scrolling after a few seconds

  •  850
    Jelly replied

    Hello,

    We apologize for the inconvenience. Please check now with clean cache.

    Best Regards,
    Jelly Team