Hello, I bought the Elixir theme with the Visual composer. However it is an old version (5.0.1) and I think it is not compatible with my Wordpress 5.5.1 environment with Gutenberg and the Elixir 2.1 theme.
I see the app on my page (after Gutenberg)'s bocks) but adding blocks does not work, is this a visual composer version problem ?
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Hello, I bought the Elixir theme with the Visual composer. However it is an old version (5.0.1) and I think it is not compatible with my Wordpress 5.5.1 environment with Gutenberg and the Elixir 2.1 theme.
I see the app on my page (after Gutenberg)'s bocks) but adding blocks does not work, is this a visual composer version problem ?
Could you please send us wp-admin login/password and website url as a private message?
Best Regards,
Jelly Team
I added the fix so now it should work. Please check with clean cache and let me know.
Best Regards,
Jelly Team
Okay don't worry about the little visual, but the "white pulse" when there is only one slide is this normal ?
And sorry for all this questions....
We apologize for this. I've made some adjustments to the source code so it should work now. Please check with clean cache.
Best Regards,
Jelly Team
Super ! thanks to you ! :) :)
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team
It seems that you've already find a solution: https://jellythemes.ticksy.com/ticket/2556477/
Please tell us if you need our help in anything else.
Best Regards,
Jelly Team