Hi, it doesn't show the error anymore but now when i subscribe the "Email sent successfully" text doesn't pop up and i can't find the subscription submissions. Where can i see those?
EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v2.4.0 logged this error during the last time it tried to send an email:
Mailer: Other SMTP
SMTP Error: Could not authenticate.
Consider running an email test after fixing it.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Hi, on my Newsletter subscription section when i input an email and click the button then this page opens up.
What is the solution for this?
https://imgur.com/a/ZTEPkoK
Hello,
It seems that the issue is in this js error:
Could you please send us wp-admin login/password and website url as a private message?
Best Regards,
Jelly Team
Thank you for the info. I fixed the js issue. Could you check and let me know?
Best Regards,
Jelly Team
Hi, it doesn't show the error anymore but now when i subscribe the "Email sent successfully" text doesn't pop up and i can't find the subscription submissions. Where can i see those?
We are sorry about this inconvenience. I've contacted our developers about this issue. Get back to you ASAP.
Best Regards,
Jelly Team
SMTP plugin shows this error:
https://sfpmusic.com/wp-admin/admin.php?page=wp-mail-smtp
Could you fix it?
Best Regards,
Jelly Team
Hi, i fixed the SMTP problem but it's still not working
Hello,
Everything seems to be working: https://tppr.me/3MfAK
I changed the admin email to mine and received the notification email: https://tppr.me/3f5sN
Best Regards,
Jelly Team
Oh okay, now it's fixed. Thank you very much
Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team