Okay
  Public Ticket #2634510
Theme not working
Closed

Comments

  • Hannss Müller started the conversation

    Hi! i install the theme as the documentation say, but visual composer are not working and the theme not looks as spect 

  •  850
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    I am going to fix everything. We are sorry for the inconvenience.

    Best Regards,
    Jelly Team

  •   Hannss Müller replied privately
  •  850
    Jelly replied

    Please check now with clean cache and let me know.

    Best Regards,
    Jelly Team

  • Hannss Müller replied

    Thank you very much for your help, great!! now it looks as expected.

    Just one question, did I do something wrong in the settings?

    thanks again 

    best regards,

    Hannss

  •  850
    Jelly replied

    WordPress 5.6 somehow changed jQuery library so a lot of themes broke. I updated everything and fixed issues, so it wasn't your fault at all. We apologize for the inconvenience.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!

    Best Regards,
    Jelly Team