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  Public Ticket #2635383
Visual Composer Content Dissapearing
Closed

Comments

  • Theodore Anderson started the conversation

    Hello,

    When editing content in visual composer, the content fades out and vanishes completely when editing above a screen width of 1280 pixels.

    Also, VC Title and VC Section Content elements show my content on the edit page, but when I edit them, my content is gone, replaced by "Your title" and "Your content" respectively. If I save the page, my content is replaced by those words in those elements.

  •  850
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    Best Regards,
    Jelly Team

  • Theodore Anderson replied

    Prefer not to. If this is an issue you have seen before, please tell me how to fix.

  •   Jelly replied privately
  • Theodore Anderson replied

    OK - thanks.

    Following the update, content being pulled correctly and remaining in tact after save now.

    Everything still fading out in VC after all updates when screen size above 1280px, so I added:

    .vc_element .jt_row {
    opacity: 1!important;
    }

    to my child theme and it no longer fades out. VC wouldn't trigger the ease-in so that's why everything hidden at that screen size.


  •  850
    Jelly replied

    Thank you very much for sharing this solution with us. You are correct, adding "opacity: 1" is the right way of fixing this at the moment.

    Best Regards,
    Jelly Team

  • Theodore Anderson replied

    My pleasure - glad that helps.

  •  850
    Jelly replied

    Great! Please create a new ticket if you need our help or want to share anything else.

    Best Regards,
    Jelly Team