i have followed the steps on the install video but the american demo is not installed. the image files aren't in my media folder, and the page, when edited, says it is blank. i do not see any widgets or anything. please help.
We apologize for the issue. Could you please send us wp-admin login/password and website url as a private message? I am going install everything you need and import the demo.
i have followed the steps on the install video but the american demo is not installed. the image files aren't in my media folder, and the page, when edited, says it is blank. i do not see any widgets or anything. please help.
Hello,
We apologize for the issue. Could you please send us wp-admin login/password and website url as a private message? I am going install everything you need and import the demo.
Best Regards,
Jelly Team
Could you check now with clean cache?
Best Regards,
Jelly Team
Please download the theme documentation from ThemeForest > Download > All Files & Documentation.
In order to edit pages please go to Chid pages instead of the parent one: https://tppr.me/RxKsF
Here you can see that WPBakery is working and elements can be added/removed/edited.
Please check and let me know.
Best Regards,
Jelly Team