Okay
  Public Ticket #2650632
Theme now breaks
Closed

Comments

  • Andi Creffield started the conversation

    Firstly the services section has stopped showing up at all as per the attached screenshot. Also when you go to any portfolio item and click next or previous project the whole section breaks and floats left as per the 2nd attachement. Any ideas please?


    Thanks Andi

  •  850
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    Best Regards,
    Jelly Team

  •   Andi Creffield replied privately
  •  850
    Jelly replied

    Could you check now with clean cache?

    Best Regards,
    Jelly Team

  • Andi Creffield replied

    Hi, I have checked again with a clean cache and although the services show up now the portoflio still doesn't seem to work.

    As attached on mobile the images don't even show up when you click on a portfolio piece and on desktop when you click either next project or previous and the whole layout breaks completly. I've attached screenshots.

    It's trying to load the next project up as a URL rather than within 1 page site layout..

    http://www.logodesign-uk.com/work/2143/

  •  850
    Jelly replied

    We are sorry for the delay.

    Nixon is One Page theme so you shouldn't be able to open Works. They are meant to be open within the main page.

    Best Regards,
    Jelly Team

  • Andi Creffield replied

    It's more that the images no longer show up in the portfolio section on mobile anymore as the attached screenshot

  •  850
    Jelly replied

    It seems that your website uses SSL certificate, so you need to use https://www.logodesign-uk.com/ instead of http://www.logodesign-uk.com/.

    If you go to https://www.logodesign-uk.com/wp-admin/upload.php and check any image you can notice that their URLs are http instead of the correct one https: https://tppr.me/O4Fnv

    This is why your images don't load on https://www.logodesign-uk.com/https://tppr.me/piSEa

    So please login to https wp-admin and try to upload a couple of images and check.

    Best Regards,
    Jelly Team

  • Andi Creffield replied

    Terrific, thanks for your help on this. I think I've sorted it now, seems to work just fine with the https.


    all the best

  •  850
    Jelly replied

    Perfect!

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team