Hi, thanks in advance for your help with my website! I'm contacting you because my web host made some emergency fixes to Rebirth theme files in my Wordpress installation to address a sitewide blank screen issue.
Fortunately this was documented:
Cory B.: As for what I had found, a missing quotation at first was causing the whole page to appear blank. It had <div id="mask" class="disabled> <-- that missing quotation was causing the mask to fill the entire page and disabled class to not work.
Cory B.: Then on line 15554 in the main.css file on the theme, it had opacity:0 for the .row class, which almost everything uses. I set that back to 100 and that fixed the second part.
The problem now is that I have a couple lingering things going on with Javascript elements in the PHP....
Parallax scroll also broken on https://pathdigitalservices.com/services/, at least not working on Chrome... but I don't care about that as much, just documenting if helpful.
Everything else seems to be working normally but I will keep checking. Whatever PHP fix they made seemed to also improve initial load.
Hi, thanks in advance for your help with my website! I'm contacting you because my web host made some emergency fixes to Rebirth theme files in my Wordpress installation to address a sitewide blank screen issue.
Fortunately this was documented:
Cory B.: As for what I had found, a missing quotation at first was causing the whole page to appear blank. It had <div id="mask" class="disabled> <-- that missing quotation was causing the mask to fill the entire page and disabled class to not work.
Cory B.: Then on line 15554 in the main.css file on the theme, it had opacity:0 for the .row class, which almost everything uses. I set that back to 100 and that fixed the second part.
The problem now is that I have a couple lingering things going on with Javascript elements in the PHP....
1) Rebirth Twitter feed on
https://pathdigitalservices.com/: broken
https://pathdigitalservices.com/about-path/: broken
I did customize CSS for this if we can preserve the style changes!
2) Rebirth Portfolio on
https://pathdigitalservices.com/project/: broken
Both of above involve Rebirth blocks that use JS.
Parallax scroll also broken on https://pathdigitalservices.com/services/, at least not working on Chrome... but I don't care about that as much, just documenting if helpful.
Everything else seems to be working normally but I will keep checking. Whatever PHP fix they made seemed to also improve initial load.
Thank you
Nate
Hello,
Could you please send us wp-admin login/password and website url as a private message?
Best Regards,
Jelly Team
Just wanted to follow up to make sure you were able to successfully login! Thanks
We are sorry for the delay. Please check now with clean cache, everything should be fixed now: https://tppr.me/5B5cn, https://tppr.me/6WwVb.
Please make sure that your cache is clean.
Best Regards,
Jelly Team
Everything looks great, thank you!
Great! Please create a new ticket if you need our help in anything else.
Best Regards,
Jelly Team