I have followed the steps on the install video but the demo is not installed. The image files aren't in my media folder, and the page, when edited, says it is blank. I do not see any widgets or anything.
There was an issue with WP 5.6 so update fixed it. We apologize for the issue.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Hello,
I have the same problem as in the ticket https://jellythemes.ticksy.com/ticket/2644717/.
I have followed the steps on the install video but the demo is not installed. The image files aren't in my media folder, and the page, when edited, says it is blank. I do not see any widgets or anything.
Please let me know,
Anna Maria
Hello,
Could you please send us wp-admin login/password and website url as a private message?
We are going to install everything and import the demo data.
Best Regards,
Jelly Team
Could you check now with clean cache?
Best Regards,
Jelly Team
There was an issue with WP 5.6 so update fixed it. We apologize for the issue.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team