At some point within the last month only the header/menu bar at the top of the website loads, as well as some of the background formatting, but the rest of the site's content seems to be invisible.
Other themes on other sites are working just fine for me, so I'm hoping this is something on y'all's end, and not something I'm missing.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
At some point within the last month only the header/menu bar at the top of the website loads, as well as some of the background formatting, but the rest of the site's content seems to be invisible.
Other themes on other sites are working just fine for me, so I'm hoping this is something on y'all's end, and not something I'm missing.
Please advise.
Could you please send us wp-admin login/password and website url as a private message?
Please also send us ftp login/password/url to your website as a private message.
Best Regards,
Jelly Team
I am having a similar experience.
Same experience here - happened with upgrade to WP 5.6. Had to roll back to 5.4.
Theodore Anderson,
Please create a new ticket with included login info so we can check.
Best Regards,
Jelly Team
We are sorry for the inconvenience. Please check now with clean cache.
Best Regards,
Jelly Team
It's back!
Thank you!!
Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team