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  Public Ticket #2669039
it is not possible to install the demo
Closed

Comments

  • Stanislav started the conversation

    Hi,

    I have a problem with uploading a demo page, I threw the template according to the attached video. The problem is that when I do everything according to the video, the template is completely broken. I wanted to use a multipage luxury style but it doesn't work for me. Can you help me with that? i have 5.6 wp...I think I have the same problem as this one .  https://jellythemes.ticksy.com//ticket/2664167/

    How can I fix it?

  •  840
    Jelly replied

    Hello,

    We are very sorry for the issue. Could you please send us wp-admin login/password and website url as a private message? We are going to fix everything.

    Best Regards,
    Jelly Team

  •   Jelly replied privately
  •   Stanislav replied privately
  •  840
    Jelly replied

    It says "File not found." when trying to load wp-admin. Could you check?

    Best Regards,
    Jelly Team

  •   Stanislav replied privately
  • Stanislav replied

    I Try install demo and its works..I hope I can edit it. Well thank you

  •  840
    Jelly replied

    Great! Please note that you can download theme's documentation from ThemeForest > Account > Downloads > All Files & Documentation.

    Best Regards,
    Jelly Team

  •   Stanislav replied privately
  •  840
    Jelly replied

    We need to check wp-admin. https://www.cullinacatering.sk/wp-admin/ shows File not found. Could you check?

    Best Regards,
    Jelly Team

  • Stanislav replied

    i deleted completed wp on ftp.. a try again full install.. now working..I'll see how it works. when I edit it all.

  •  840
    Jelly replied

    Great! Please keep us updated if something goes wrong.

    Best Regards,
    Jelly Team