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  Public Ticket #2683971
the tehem not working with 5.6.1
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  • Rajini Garg started the conversation
    February 7, 2021 at 12:51pm

    have installed the theme as per the documentation.
    But the homepage template not shown and any section added in visual composer not shown in frontend.

    The images not loading while imported sample data too. Please help.

  •  850
    Jelly replied
    February 7, 2021 at 9:25pm

    Hello,

    We apologize for the issue. It seems there is an issue with your current version of WP.

    Could you please send us wp-admin login/password and website url as a private message? We are going to fix everything on your side.

    Best Regards,
    Jelly Team

  •   Rajini Garg replied privately
  •  850
    Jelly replied
    February 8, 2021 at 9:53am

    We are sorry for the inconvenience.

    The problem is that wp-admin and wp-login.php leads to "Error 404 - Not Found". Could you send ud the correct wp-admin link?

    Best Regards,
    Jelly Team

  • Rajini Garg replied
    February 8, 2021 at 10:41am

    Please check its working fine.

    http://narayananv.com/rwadvisors/wp-login.php?. Added screenshot too.

  • Rajini Garg replied
    February 8, 2021 at 12:31pm

    please post this on priority.

  •  850
    Jelly replied
    February 8, 2021 at 2:14pm

    Text should be visible now. Please check with clean cache.

    Please also make sure to add Slider Images to http://narayananv.com/rwadvisors/wp-admin/post.php?post=114&action=edit otherwise your won't be able to see the text since it's white.

    I've also updated WPBakery so now sections should be visible too. However, please make sure that you are adding content to child pages http://narayananv.com/rwadvisors/wp-admin/post.php?post=20&action=edit, otherwise they may not be visible.

    Best Regards,
    Jelly Team

  • Rajini Garg replied
    February 8, 2021 at 5:03pm

    its fine now.. But i'm not able to edit the contact form section.

    Front end editor not working

  •  850
    Jelly replied
    February 8, 2021 at 8:02pm

    Unfortunately, front-end edit mode is not available.

    As for Contact Section please go to http://narayananv.com/rwadvisors/wp-admin/post.php?post=159&action=edit

    Best Regards,
    Jelly Team

  • Rajini Garg replied
    February 24, 2021 at 3:01pm

    Hi,

    please let me know how to change the transition effect of  title and image. 

    Thanks,

  •  850
    Jelly replied
    February 25, 2021 at 10:36pm

    Hello,

    Are you referring to the main slider?

    Best Regards,
    Jelly Team

  • Rajini Garg replied
    March 6, 2021 at 8:51am

    Yes, the main slider. Need to control the transition speed.
    And transition of background image with the text.
    I want background image and text to have same effect at same time. Thanks.

  •  850
    Jelly replied
    March 7, 2021 at 9:16pm

    Please go to themes/storm-jellythemes/js/default.js and find lines 333 (text) and 346 (images). Change slideSpeed > save > check with clean cache.

    Best Regards,
    Jelly Team