Okay
  Public Ticket #2684933
XML File not uploading
Closed

Comments

  • DanielHalabi started the conversation

    I did everything in the documentation but the XML file isn't uploading. Can you help me out? I also can't find any specific PHP requirements for this theme, so can you please send them as well?

  •  850
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    We are going to import everything.

    Best Regards,
    Jelly Team

  •   DanielHalabi replied privately
  •  850
    Jelly replied

    Everything seems to be working now. Please check with clean cache.

    Best Regards,
    Jelly Team

  • DanielHalabi replied

    Lovely, thank you so much! May I know what exactly happened? In case it happened again?

  •  850
    Jelly replied

    It seems that your Homepage wasn't correct (you can see yourself by going to wp-admin > Settings > Reading > Homepage) and Menu wasn't assigned.

    Do you need our help in anything else?

    Best Regards,
    Jelly Team

  • DanielHalabi replied

    Okay thank you so much! Problem fixed!


  •  850
    Jelly replied

    Great!

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team