Okay
  Public Ticket #2708254
Menu Problem on IPad Pro
Closed

Comments

  • zeyadamin started the conversation

    Please check menu button on all screen and when you scrolled down you see other problem on IPad pro. but you can check on all screen and one more thing please check why my video is not properly work on Hero Banner .

  • zeyadamin replied

    and please check client section on other screen.

  •  850
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    We are going to fix everything on your website.

    Best Regards,
    Jelly Team

  •   zeyadamin replied privately
  •  850
    Jelly replied

    Hello,

    1.png  – Please check with clean cache.

    2.png – I am not sure what you are referring to. Could you tell us how we can re-create this?

    Does 3.png shows these lines https://tppr.me/BmztK?

    Best Regards,
    Jelly Team

  •  850
    Jelly replied

    I also updated Slider Revolution.

    Best Regards,
    Jelly Team

  •   zeyadamin replied privately
  •  850
    Jelly replied

    1. From my side: https://tppr.me/4cRvi

    Could you send us a screenshot?

    Best Regards,
    Jelly Team

  •   zeyadamin replied privately
  •  850
    Jelly replied

    Ah yes, thank you!

    Please check now with clean cache.

    Best Regards,
    Jelly Team

  •   zeyadamin replied privately
  •  850
    Jelly replied

    This happens because youtube video and mobile (or table) screens have different screen ratios. Could you try uploading your video to your site and then use HTML5 video with "Force Cover Mode" enabled https://tppr.me/V4jSh

    Best Regards,
    Jelly Team