I am trying to freshly install the theme, however even though I've followed the instructions in the documentation, some plugins bring up critical errors just by being activated. Could you please assist us with resolving the issues?
Old versions of Slider Revolution and WPBakery. We are sorry for the inconvenience.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Hello,
I am trying to freshly install the theme, however even though I've followed the instructions in the documentation, some plugins bring up critical errors just by being activated. Could you please assist us with resolving the issues?
Hello,
Could you please send us wp-admin login/password and website url as a private message?
Best Regards,
Jelly Team
Could you send us FTP access? I cannot login because of errors.
Best Regards,
Jelly Team
Please check now with clean cache.
Best Regards,
Jelly Team
Thank you. Could you let us know what the problem was?
Old versions of Slider Revolution and WPBakery. We are sorry for the inconvenience.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team