Okay
  Public Ticket #2759162
Uploading theme
Closed

Comments

  • fishmultimedia started the conversation

    How do I upload the theme to Wordpress? I uploaded the zip file but I dont see a child theme or other options. 

  •  840
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    Best Regards,
    Jelly Team

  •   fishmultimedia replied privately
  •   Jelly replied privately
  •   fishmultimedia replied privately
  •   fishmultimedia replied privately
  •   Jelly replied privately
  •   fishmultimedia replied privately
  • fishmultimedia replied

    You say work on the child page but you screen shot you gave doesn't seem to show that? I see all The other pages marked (child) Please clarify. 

  •   fishmultimedia replied privately
  •  840
    Jelly replied

    It seems that everything is imported now.

    Now all the pages are separate. This is a nice feature but now so I have to populate each page twice? 

    Could you elaborate more? Please send us a screenshot.

    Best Regards,
    Jelly Team

  • fishmultimedia replied

    I figured it out. But I have a question about a cache plugin. Is there one in this theme? Or if not what one wold you recommend I download to use? 

  •  840
    Jelly replied

    Please check this guide: https://kinsta.com/blog/wordpress-caching-plugins/

    Themes themselves don't have any cache since WP itself doesn't have such functionality.

    Best Regards,
    Jelly Team

  •   fishmultimedia replied privately
  •   fishmultimedia replied privately
  •  840
    Jelly replied

    Hello,

    Login info didn't work for me. Could you check?

    Best Regards,
    Jelly Team

  •   fishmultimedia replied privately
  •   fishmultimedia replied privately
  • fishmultimedia replied

    Here are screen shots of some of the issues

  •  840
    Jelly replied

    We are sorry for the delay. Please check how Edit Page looks on my side. See attach 1.

    It seems that you added Raw HTML code which broke the whole structure. See attach 2.

    Could you remove it and make sure that WPBakery elements are located correctly?

    More Raw HTML code. See attach 3.

    Could you also tell us more about https://ticksy_attachments.s3.amazonaws.com/Screen%20Shot%202021-05-05%20at%203.37.51%20PM_258.png? On my side: see attach 4.

    Best Regards,
    Jelly Team

  • fishmultimedia replied

    I have update all that but still have issues with the spacing on the expanded menu. https://ottonesfamilykitchen.com/expanded-menu/

    Why is it so fare apart? Need to tighten up

  •  840
    Jelly replied

    Please check now and let me know.

    Best Regards,
    Jelly Team

  • fishmultimedia replied

    Awesome that the web looks great! Still not good on the mobile side. See attached photos. Subtitles "Six Half Sandwiches" cramped in all parts of all menus and spacing an issue through out all pages. 

  •  840
    Jelly replied

    Please add this code to Appearance > Customize > Additional CSS:

    @media only screen and (max-width: 568px) { section.menu .title.first {margin-top: 0px;line-height: 1;font-size: 40px;} section.menu .subtitle {margin-top: 20px} .jt_col {margin-bottom: 20px;} .voffset30, .voffset60 {margin-top: 10px}}

    Best Regards,
    Jelly Team

  •   fishmultimedia replied privately
  •  840
    Jelly replied

    Hello,

    1. The only solution for both is to customize footer.php file. Find it and add socials to  <ul class="social"> and the text before </footer>.

    2. Which image are you referring to? Could you send us a screenshot?

    3. Please use this CSS code:

    section.timetable .opening-hours:after { height: 100px; padding: 0; }

    4. Please go to wp-admin > Settings > Permalinks.

    5. Install this plugin https://wordpress.org/plugins/duplicate-page/ and duplicate required child pages. After go to Edit page > change their Parent.

    Best Regards,
    Jelly Team

  •   fishmultimedia replied privately
  •  840
    Jelly replied

    Hello,

    Login info stopped working. Could you check?

    Best Regards,
    Jelly Team