You click anywhere on the page and it creates a black screen with an "x" in the top right. Cannot close the popup. I understand this is an error created due to the latest version of wordpress. is it possible to fix this error and others I saw mentioned in other tickets due to the wordpress upgrade WP5.7
- Also is there any ways to purchase the images for the site? (I only see place holders). - It the Rev slider included or I need to purchase that separate?
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
You click anywhere on the page and it creates a black screen with an "x" in the top right. Cannot close the popup. I understand this is an error created due to the latest version of wordpress. is it possible to fix this error and others I saw mentioned in other tickets due to the wordpress upgrade WP5.7
- Also is there any ways to purchase the images for the site? (I only see place holders).
- It the Rev slider included or I need to purchase that separate?
Hello,
Could you please send us wp-admin login/password and website url as a private message?
1. Is it ok if I delete the current data to import images?
2. Please check https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Best Regards,
Jelly Team
Thanks for the quick response! My hosting provider Godaddy told me that they found the error on their side that my PHP revision is super outdated....
So they told me they can fix it on another server and we will test. The test worked so this ticket can be closed! Thanks for the super fast response!
Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team