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  Public Ticket #2762922
Cannot configure contact form
Closed

Comments

  • dimitrakilakou started the conversation

    Please help me how to configure contact form.

    I want to translate the contact form that comes with the theme.

    I tried to translate the elixir.pot directly from the directory but nothing happened...

  •  850
    Jelly replied

    Hello,

    Could you go to wp-admin > Themes > Editor > inc/functions.shortcodes.php:331 and translate?

    Best Regards,
    Jelly Team

  • dimitrakilakou replied

    OK that worked great... i have one more question. This site will be used in Greek mostly... so when i send a message through your contact form in Greek the e-mail that i receive comes with "????" instead of the words i have sent (see attachment).

    Also... is your contact form secure from spam messages?

  •  850
    Jelly replied

    Could you please send us wp-admin login/password and website url as a private message?

    You can also try installing SMTP plugin: https://wordpress.org/plugins/wp-mail-smtp/

    Best Regards,
    Jelly Team

  •   dimitrakilakou replied privately
  •  850
    Jelly replied

    About the contact form. Please check now with clean cache.

    About the gallery. Everything is correct. This gallery https://3-laloun.gr/wp-admin/post.php?post=84&action=edit is part of the homepage so you cannot see it as a standalone page. You need to check this page https://3-laloun.gr/wp-admin/post.php?post=234&action=edit. Just remove unnecessary child page and leave only "Gallery (child)".

    Best Regards,
    Jelly Team

  •   dimitrakilakou replied privately
  •   dimitrakilakou replied privately
  •  850
    Jelly replied

    Please go to Pages, find "Gallery: Multipage" and remove/move to Draft all child pages except "— Gallery (child)".

    Best Regards,
    Jelly Team

  • dimitrakilakou replied

    Thank you so much for the assistance!!!! This worked great!!!!

  •  850
    Jelly replied

    Perfect!

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team