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  Public Ticket #2800002
How to set up theme to look like the demo
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  • Byron started the conversation

    Hello, I recently purchased your Manson theme for my website to give it a fresh, new look. I have installed the theme but it does not yet look like the demo. I have a basic understanding of Wordpress, I just need to know what I need to install or set up to make my site resemble the preview. I know there is a starter template plugin, but I don't think it works for this template. Please can you help me with what I need to set up my site correctly? Thank you, Byron.

  •  839
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    Which demo would you like to install?

    Best Regards,
    Jelly Team

  •   Byron replied privately
  • Byron replied

    Did you receive my private reply? I tried following the steps included in the zip folder, but it still doesn't look right and there seems to be a few errors.

  •  839
    Jelly replied

    I received your message. I cannot login because of Warnings.

    Could you please send us ftp login/password/url to your website as a private message?

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •   Byron replied privately
  •  839
    Jelly replied

    Please check now.

    Best Regards,
    Jelly Team

  • Byron replied

    Looks amazing! One last thing, should there be an image in the "What they said" section, below the meet the team section. It seems to be blank, on the example there's an image of a man in a suit carrying a bag. Thank you!

  •  839
    Jelly replied

    Please check now with clean cache.

    Best Regards,
    Jelly Team

  • Byron replied

    Thank you, that is working now. What is the best way to change the hover colour of the portfolio images and buttons? They are currently red, but I'd like to change all red elements to the blue I have at the top menu. Many thanks :)

  • Byron replied

    Hello, I managed to change the theme colour. Something has happened to the theme though, it's not displaying properly, all of the pages have lost their layout and have become stacked on top of each other.

  • Byron replied

    How do I fix this, please?

  •  839
    Jelly replied

    Could you please send us ftp login/password/url to your website as a private message?

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •  839
    Jelly replied

    Could you send FTP access (not wp-admin access)? I cannot login because of warnings.

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •   Byron replied privately
  •   Byron replied privately
  •  839
    Jelly replied

    It works now. Could you check and let us know if there is an issue?

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •   Byron replied privately
  •  839
    Jelly replied

    1. Unfortunately, for this you need to customize the source code.

    2. Could you send us a screenshot of "design fundamentals"?

    a) Please go to Edit Page > Edit with Elementor > see attach. 1.

    b) Please go to wp-admin > Slider Revolution > change the button by following https://www.sliderrevolution.com/manual/adding-and-configuring-button-layers/

    c) Please go to Contact > Edit > follow https://contactform7.com/tag-syntax/

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •  839
    Jelly replied

    Design fundamentals. Please go to Edit Page and change Video Background. Attach. 1.

    Contact form. Please go to Contact > Edit > follow https://contactform7.com/tag-syntax/

    Red line. Please use this code:

    .fullscreen-slide-slide--top1:before {background-color: blue !important}

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •  839
    Jelly replied

    Please check now with clean cache.

    Add the code to Appearance > Customize > Additional CSS or at the end of style.css.

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •  839
    Jelly replied

    Use this code

    .fullscreen-slide-slide--top1:before {background-color: blue !important}
    

    But replace blue with #00AEEF.

    About Portfolio. We are going to check this and give you a solution ASAP.

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •   Byron replied privately
  •  839
    Jelly replied

    For mobile please go to wp-admin > Menus > create and assign a menu for Display Location: Mobile Menu.

    Portfolio. Add this code to Appearance > Customize > Additional CSS or at the end of style.css:

    @media (max-width: 768px){ .grid-gallery .grid-item { width: 100%; padding: 0; } .grid-item__rollover { top:0; left:0; width:100%; height:100%; } }
    

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •  839
    Jelly replied

    Please allow us time to fix this.

    Best Regards,
    Jelly Team

  •  839
    Jelly replied

    1. Please check now.

    2. We need more time to fix this.

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •  839
    Jelly replied

    Hello,

    1. & 2. Both should be fixed. Make sure to clean your cache.

    3. Please change Menu Item URL: https://thebrgstudio.com/wp-admin/nav-menus.php?action=edit&menu=8

    4. Please change Menu Item Title: https://thebrgstudio.com/wp-admin/nav-menus.php?action=edit&menu=10

    About the portfolio issue. Unfortunately, we more time. We are very sorry for the inconvenience.

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •   Byron replied privately
  •  839
    Jelly replied

    About dropdown. Please go to wp-admin > Menus > select Menu > remove Work and it's child elements.

    About red mail symbol. The problem is that it's an image and the only way of changing it is to use any software that can colour SVGs: http://jellydemos.com/wordpress/manson/wp-content/themes/manson/assets/images/icons/icon-newsletter.svg

    Portfolio. We cannot say for sure, but will try to fix it ASAP.

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •   Byron replied privately
  •  839
    Jelly replied

    Menu. Please go to wp-admin > Appearance > Menus > Edit "Menu" > remove items.

    About the white band. Please edit your homepage with Elementor and then scroll to the "Stay in Touch" and remove the band. Please See attach. 1.

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •   Byron replied privately
  •  839
    Jelly replied

    1. Please check now.

    2. Does this email [email protected] work? Could you try [email protected]?

    3. Could you send us a screenshot of this part?

    4. Fixed.

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •   Byron replied privately
  •  839
    Jelly replied

    2. Contact Form 7 only uses one of the forms so it supposed to work with 1+ forms.

    Could you check now?

    5. Unfortunately, no.

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •   Byron replied privately
  •   Byron replied privately
  •  839
    Jelly replied

    1. Please check now.

    2. Please allow us more time to check this.

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •   Byron replied privately
  •  839
    Jelly replied

    Please check now and let me know.

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •  839
    Jelly replied

    Please check now.

    Best Regards,
    Jelly Team

  • Byron replied

    Yes, perfect 😁

    How is it going with the loading more portfolio items issue and the mobile menu drop-down issue? Do you have an estimate of when it may be fixed? 

    Thank you

  • Byron replied

    Sorry, one last thing in addition to the previous contact form issue. The flashing cursor is next to the field title, not below where you enter the information. I have attached a screenshot to show what I mean. Please could you make it so the cursor appears at the beginning of each box.

    Thank you

  •  839
    Jelly replied

    Please check form controls.

    About Load more. We are very sorry for the delay. We will fix this ASAP.

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •  839
    Jelly replied

    We are sorry for the delay. The thing with the contact form is that the text is placeholder so that's the only way it can be displayed: https://css-tricks.com/almanac/selectors/p/placeholder/

    About other issues. Please allows us more time to fix those.

    Best Regards,
    Jelly Team

  •   Byron replied privately
  •  839
    Jelly replied

    Dropdown menu should be fixed now. Please check with clean cache and let me know.

    About the line. Could you name the resolution in which you see the problem?

    Best Regards,
    Jelly Team