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  Public Ticket #2850140
Plugin Errors
Closed

Comments

  • Josh Holloway started the conversation

    Hi I am recieving these errors when installing the required plugins for Dezibel.

    This is causing critical errors on the site.

    The installation and activation process is starting. This process may take a while on some hosts, so please be patient.

    Installing and Activating Plugin WPBakery Visual Composer (1/2)

    Unpacking the package… Installing the plugin… Plugin installed successfully. Plugin activation failed.

    An error occurred while installing WPBakery Visual Composer: The plugin generated unexpected output. Warning: The magic method Vc_Manager::__wakeup() must have public visibility in /home/segarrab/public_html/wp-content/plugins/js_composer/js_composer.php on line 221 .

    Installing and Activating Plugin Slider Revolution (2/2)

    Unpacking the package… Installing the plugin… Plugin installed successfully. Plugin activation failed.

    An error occurred while installing Slider Revolution: The plugin generated unexpected output. Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /home/segarrab/public_html/wp-content/plugins/revslider/includes/operations.class.php on line 2858 Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /home/segarrab/public_html/wp-content/plugins/revslider/includes/operations.class.php on line 2862 Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /home/segarrab/public_html/wp-content/plugins/revslider/includes/output.class.php on line 3708 .

    All installations and activations have been completed.

    Please can you help as I need to get this site up and your demo loaded. Thank you.

  • Josh Holloway replied

    I have now fixed this but I am having errors when trying to load the demo. Several errors appeared when importing the demo data and the site seems to be ver buggy - when clicking on anything on the home page it simply goes black. I am also unable to upload the slider as it is not showing in the file "Error: slider_export.txt does not exist!" when I upload the ip file as shown in your tutorial.

  • Josh Holloway replied

    I am having a lot of issues with the theme and setting up the demo. I have looked online at some public tickets and it seems this is a common issue with the theme. Could you please look at accessing my WP account and removing and reinstall/correcting any bugs. It would be greatly appreciated. 

  •  840
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    We are going to fix them all.

    Best Regards,
    Jelly Team

  •   Josh Holloway replied privately
  •  840
    Jelly replied

    Please check now with clean cache. Please also make sure to import and assign your own images, ie albums feature image, Stay in Touch background image and so on.

    Best Regards,
    Jelly Team

  • Josh Holloway replied

    Thank you, however I am unable to access the website or the wp-admin. The site is taking too long to load and unable to work on any device I have tried. I am getting this:

    This site can’t be reached

    segarraband.co.uk took too long to respond.

    Try:

    ERR_CONNECTION_TIMED_OUT

  •  840
    Jelly replied

    It seems to be working for me completely fine. I installed a cache plugin. Could you check now?

    Best Regards,
    Jelly Team

  • Josh Holloway replied

    I have fixed with host. All working now. However, the pages are not working correctly. When I click on some they are redirecting to another site and others are redirecting to a Page Not Found error.

  • Josh Holloway replied

    I am still having issues with the pages as mentioned. The menu is not correct and links to Page Not Found and sometimes links to your original demo site and not our site. There is also parts missing on the homepage.

  •  840
    Jelly replied

    I added # to menu items so it should work now: https://segarraband.co.uk/wp-admin/nav-menus.php

    Please check and let me know.

    Best Regards,
    Jelly Team

  •   Josh Holloway replied privately
  •  840
    Jelly replied

    Hello,

    1. Go to wp-content/themes/dezibel-jellythemes/styles/main.css > find and replace #f62121.

    2. Could you check now with clear cache?


    1. Delete the current content and import the file inside of the archive.

    2. Could you tell us more?

    3. Go to Edit Page > https://tppr.me/S6DPj.

    4. Go to http://segarraband.co.uk/wp-admin/edit.php?post_type=dezibel-event > change dates for events to show.

    5. Go to http://segarraband.co.uk/wp-admin/edit.php?post_type=dezibel-media > edit gallery items.

    6. Could you send us a screenshot of the issue? Not sure which part you are referring to.

    7. Go to http://segarraband.co.uk/wp-admin/admin.php?page=jellythemes_options&tab=1 > add Contact/Footer info.

    Best Regards,
    Jelly Team