Okay
  Public Ticket #2850489
Theme not working properly
Closed

Comments

  • Angel Sordo started the conversation

    Hi,

    Bought your Elixir template. I´m trying to set it up. It doesnt look like your demo. Firts in Wordpress>Settings>Reading Settings>Static Page I cant find the Home option in the list menu (my dropdown menu is shorter in options). Im hosting my site with Bluehost. Theme is running but cant make look like yours. Any ideas?


    Thanks

  •  850
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message? We are going to check everything.

    Please also note that you can find theme documentation by going to ThemeForest > Account > Downloads > All Files & Documentation.

    Best Regards,
    Jelly Team

  •   Angel Sordo replied privately
  •   Jelly replied privately
  •   Angel Sordo replied privately
  •  850
    Jelly replied

    How can I disable "SITIO EN CONSTRUCCIÓN"? I cannot see the front page because of that.

    Also can I delete the current content (pages, posts, media) and import the demo data?

    Best Regards,
    Jelly Team

  • Angel Sordo replied

    Hi...

    I changed the index back. Now the WordPress is active.

    Yes you can erase the content (pages, posts, media) and import the demo data.

    Thanks.

  •  850
    Jelly replied

    Please check now with clean cache.

    Best Regards,
    Jelly Team

  • Angel Sordo replied

    Thanks... it´s almost there... sections are empty (about, menu, gallery, etc)

    Just curious, what happend ?

  •  850
    Jelly replied

    Could you elaborate more? You need to go to child pages. For example, About section can be edited here https://elasadodeljefe.com/wp-admin/post.php?post=17&action=edit

    Best Regards,
    Jelly Team

  • Angel Sordo replied

    Hi.

    Im sending an edited JPG of how i see the page right now. I would like to see it like http://jellydemos.com/wordpress/elixir/american/ (for example) with the contents in each section.

    Am i missing something? Do i need to configure something?

    Thanks

  •  850
    Jelly replied

    Could you try cleaning your cache?

    Best Regards,
    Jelly Team

  • Angel Sordo replied

    Thanks... its working now.

    What was it ?

  •  850
    Jelly replied

    Some issues with the latest version of WordPress.


    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team