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  Public Ticket #2858730
Problem with template and https working
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Comments

  • zelenaplaneta started the conversation

    Hello,

    I installed the theme, import sample data and it looks GOOD,  can't quite work with a visual composer, but within a classical editor, I somehow edit it. 

    However, once I switch the site from HTTP to HTTPS, the template has a problem working, no slider and other template elements are shown, the whole thing goes wrong. Do you have any idea what I can do for normal working? Now, the site is in a state unde construction, because I cannot post in such a state, but if it needs to be, I'll switch that state for a while so you can take a look.

    Regards,

    Jan Sevela

  •  850
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    Best Regards,
    Jelly Team

  •   zelenaplaneta replied privately
  •   Jelly replied privately
  •   zelenaplaneta replied privately
  •   Jelly replied privately
  •   zelenaplaneta replied privately
  •  850
    Jelly replied

    Could you please send us ftp login/password/url to your website as a private message?

    Best Regards,
    Jelly Team

  •   zelenaplaneta replied privately
  •  850
    Jelly replied

    You need to install the theme through the Theme Install https://restauracearmia.cz/wp-admin/theme-install.php?browse=popular. I've tried multiple times but it always says https://qodeinteractive.com/magazine/the-link-you-followed-has-expired/. I've also tried to fix it by adding the code to .htaccess, but it didn't work. Could you fix the issue and install the theme correctly?

    Best Regards,
    Jelly Team