Okay
  Public Ticket #2861970
all menu items produce a black screen
Closed

Comments

  • Jackie Moffett started the conversation
    September 1, 2021 at 12:17am

    This site was functioning fine until I tried to change the URL on a button, now the menu screens are all black. 

    Thanks for your help!

  •  840
    Jelly replied
    September 1, 2021 at 10:06am

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    Please also send us a screenshot of "...change the URL on a button...".

    Best Regards,
    Jelly Team

  •   Jackie Moffett replied privately
  •  840
    Jelly replied
    September 6, 2021 at 10:51am

    Could you please send us ftp login/password/url to your website as a private message?

    I need to update some files in the theme.

    Best Regards,
    Jelly Team

  •   Jackie Moffett replied privately
  •  840
    Jelly replied
    September 8, 2021 at 8:42pm

    When I connect with FileZilla it just shows .ftpquota file and nothing else.

    Best Regards,
    Jelly Team

  •   Jackie Moffett replied privately
  •  840
    Jelly replied
    September 9, 2021 at 10:23am

    Please check now with clean cache.

    Best Regards,
    Jelly Team

  •   Jackie Moffett replied privately
  •  840
    Jelly replied
    September 12, 2021 at 8:36pm

    WPBakery Page Builder has a button element that allows you to do this.

    Please take a look https://kb.wpbakery.com/docs/learning-more/content-elements/ > Button.

    Best Regards,
    Jelly Team