I'm trying to upload the template on Wordpress but it gives me an error message. I tried the solutions that I found in the help center, but they didn't work (I'm probably doing something wrong).
I installed the "template kit import" plugin.
I can't find a zip file in my downloads, so I zipped the "Muziq-1-2" folder and tried to upload that one... It didn't work.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Hi,
I'm trying to upload the template on Wordpress but it gives me an error message. I tried the solutions that I found in the help center, but they didn't work (I'm probably doing something wrong).
I installed the "template kit import" plugin.
I can't find a zip file in my downloads, so I zipped the "Muziq-1-2" folder and tried to upload that one... It didn't work.
Looking forward to your reply,
best,
Federica
Hello,
Could you please send us wp-admin login/password and website url as a private message? We are going to import everything.
Best Regards,
Jelly Team
Could you check?
Best Regards,
Jelly Team
Please check now with clean cache.
Best Regards,
Jelly Team
thanks!
Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team