Okay
  Public Ticket #2882469
can't import revolution slider
Closed

Comments

  • chriscastilho started the conversation
    September 28, 2021 at 12:06pm

    I am trying to import fullscreen.zip to Revolution Slider, and I get this error message: 

    Error: Wrong export slider file format! Please make sure that the uploaded file is either a zip file with a correct slider_export.txt in the root of it or an valid slider_export.txt file

  •   chriscastilho replied privately
  •  847
    Jelly replied
    September 28, 2021 at 10:07pm

    Hello,

    I've updated the plugin and also imported the slider. Please check and let me know.

    Best Regards,
    Jelly Team

  • chriscastilho replied
    September 29, 2021 at 11:42am

    thanks thanks thanks!!!

    thank you very much for your attention and your agility.

    and for the updates... :-)


    can I ask one last question? 

    I configured the header with a white logo and a black logo (for the sticky menu).
    however, the black logo does not appear at all.
    the menu bar is all white. 

    can you help me?


    thank you again,

    Chris

  •  847
    Jelly replied
    September 30, 2021 at 11:39am

    Please check now with clean cache.

    Best Regards,
    Jelly Team

  • chriscastilho replied
    September 30, 2021 at 11:47am

    thank you!

    you can close this ticket now :-)

  •  847
    Jelly replied
    September 30, 2021 at 11:48am

    Perfect!

    I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.

    P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

    You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

    Thank you so much for all your help!!!

    Best Regards,
    Jelly Team