You click anywhere on the page and it creates a black screen with an "x" in the top right. Cannot close the popup. I understand this is an error created due to the latest version of wordpress. is it possible to fix this error and others I saw mentioned in other tickets due to the wordpress upgrade.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
You click anywhere on the page and it creates a black screen with an "x" in the top right. Cannot close the popup. I understand this is an error created due to the latest version of wordpress. is it possible to fix this error and others I saw mentioned in other tickets due to the wordpress upgrade.
Could you please send us wp-admin login/password and website url as a private message? We are going to fix everything ASAP.
Best Regards,
Jelly Team
Please check now with clean cache.
Best Regards,
Jelly Team
Working Perfectly!! Thanks for the Prompt and reliable response
Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team