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  Public Ticket #2954594
Can not load sample data
Closed

Comments

  • davidbuen started the conversation

    Hi, we purchased this theme some years ago and just now we were trying to set it up. The problem we have is that the sample data can not be added. You can see the attachment of the errors we get. 

    You can see in the site that the menu is also not working.

    Any help would be greatly appreciated.

  • davidbuen replied

    Also, every time I click anywhere on the website a black box appears and fills the entire page and will not go away. It has the id: swipebox-container.

    You can see the problem on the website iamdavidbueno.com

  •  850
    Jelly replied

    Hello,

    Could you please send us wp-admin login/password and website url as a private message?

    We are going to fix everything and import the data.

    Best Regards,
    Jelly Team

  •   davidbuen replied privately
  •  850
    Jelly replied

    There was an issue with the image import (usually the problem is with the memory limit on the server), so please upload your own.

    Best Regards,
    Jelly Team