Comments caperegmbh started the conversationMarch 4, 2022 at 8:45amHey,if I click on any item or anywhere in the page I get this black overlay.I can click escape key to get back to the website but it doesn't work properly.Thanks, Manuel 839Jelly repliedMarch 4, 2022 at 10:51amHello,Could you please send us wp-admin login/password and website url as a private message? We are going to fix this ASAP.Best Regards,Jelly Team caperegmbh replied privatelycaperegmbh repliedMarch 4, 2022 at 11:38amOne more thing could you please also tell me how you fixed this issue? Next time I need to install it from scratch I can apply the fix by myself.Muchas gracias por la ayuda :) Jelly replied privately caperegmbh replied privately 839Jelly repliedMarch 4, 2022 at 8:43pmPlease check now with cleared cache.Best Regards,Jelly Team caperegmbh replied privately 839Jelly repliedMarch 4, 2022 at 9:18pmThere is a file that needs to be updated: https://www.melgaresmusic.com/wp-admin/admin.php?page=wp_file_manager#elf_l1_d3AtY29udGVudC90aGVtZXMvZGV6aWJlbC1qZWxseXRoZW1lcy9zY3JpcHRzL3ZlbmRvcg > jquery.swipebox.min.jsYou can find it's updated version here: https://raw.githubusercontent.com/mho79/swipebox/master/src/js/jquery.swipebox.min.jsBest Regards,Jelly Teamcaperegmbh repliedMarch 11, 2022 at 11:17amThanks a lot. Problem solved.leisicatano repliedNovember 22, 2022 at 4:17amHello...I have the same problem..."if I click on any item or anywhere in the page I get this black overlay. I can click escape key to get back to the website but it doesn't work properly."Thanks. 839Jelly repliedNovember 22, 2022 at 11:10amHello leisicatano,Could you create a new ticket with included login info? We are going to fix the issue ASAP.Best Regards,Jelly Team Sign in to reply ...
Hey,
if I click on any item or anywhere in the page I get this black overlay.
I can click escape key to get back to the website but it doesn't work properly.
Thanks, Manuel
Hello,
Could you please send us wp-admin login/password and website url as a private message?
We are going to fix this ASAP.
Best Regards,
Jelly Team
One more thing could you please also tell me how you fixed this issue? Next time I need to install it from scratch I can apply the fix by myself.
Muchas gracias por la ayuda :)
Please check now with cleared cache.
Best Regards,
Jelly Team
There is a file that needs to be updated: https://www.melgaresmusic.com/wp-admin/admin.php?page=wp_file_manager#elf_l1_d3AtY29udGVudC90aGVtZXMvZGV6aWJlbC1qZWxseXRoZW1lcy9zY3JpcHRzL3ZlbmRvcg > jquery.swipebox.min.js
You can find it's updated version here: https://raw.githubusercontent.com/mho79/swipebox/master/src/js/jquery.swipebox.min.js
Best Regards,
Jelly Team
Thanks a lot. Problem solved.
Hello...
I have the same problem...
"if I click on any item or anywhere in the page I get this black overlay.
I can click escape key to get back to the website but it doesn't work properly."
Thanks.
Hello leisicatano,
Could you create a new ticket with included login info? We are going to fix the issue ASAP.
Best Regards,
Jelly Team