I followed the provided documentation to install Elixir theme and I have an issue with the imported data: pages are empty, and when I click on menu I have a black popup unclosable.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Hi,
I followed the provided documentation to install Elixir theme and I have an issue with the imported data: pages are empty, and when I click on menu I have a black popup unclosable.
Could you please help me ?
Thank's
Hello,
Could you please send us wp-admin login/password and website url as a private message?
We are going to fix everything.
Best Regards,
Jelly Team
Thank's for your reply.
I did the update, cleared both browser and WP cache, but still no "content" for pages. I don't understand why ?!
Everything seems to be working. See attach.
Could you tell us more about "content"?
Best Regards,
Jelly Team
All pages are empty, without any content, like you can see in the screenshots below.
And when I click on any menu item I have a black (unclosable) popup. (see below)
Oh my bad, my cache was not cleared :/
Sorry.
Thank you a lot !
Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team