Okay
  Public Ticket #3062586
The discography section does not display information
Closed

Comments

  • Jonathan started the conversation

    Hello! I have a concern, it turns out that I bought a template from you, Soundlab - Music Band & Musician Template, but in the discography section, when pressing on an album, it does nothing, in the demo, it displayed the themes of said albums, I I would like you to help me to solve this problem, please

  •  850
    Jelly replied

    Hello,

    Could you send us a link to your website? We need to check if the code is correct.

    Best Regards,
    Jelly Team

  • Jonathan replied

    Thanks for answering, but the problem was solved when I uploaded it to the web, http://prueba.bandahorizonte.com.... I have it hosted here, but another question that arises, how can I make that section work locally, I haven't implemented it yet, but I would like to know, so as not to be constantly uploading

  •  850
    Jelly replied

    It seems that when you click on an album, Chrome tries to load an external URL. The problem is that there is a security policy that doesn't allow it.

    Could you try clicking on an album, then check the developer console by following: https://balsamiq.com/support/faqs/browserconsole/#:~:text=To%20open%20the%20developer%20console,(on%20Windows%2FLinux).

    Best Regards,
    Jelly Team

  • Jonathan replied

    Thanks for the reply, i will try.

  •  850
    Jelly replied

    Great! Please keep us updated.

    Best Regards,
    Jelly Team

  • Jonathan replied

    I already tried the last thing you sent me, but it didn't work, what really interested me was the discography part, locally it didn't work, but on the web it did, so you can now close the case, thank you very much!

  •  850
    Jelly replied

    Great! Please create a new ticket if you need our help in anything else.

    Best Regards,
    Jelly Team