I just bought the theme last night, installed followed instructions. Very confused on how to get the site to look like the demos. Seems there are things missing. Also I have the same issue as many others, when I go to preview a page, anything i click on makes a huge black screen come up I cannot get rid of.I have to refresh or go back.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
I just bought the theme last night, installed followed instructions. Very confused on how to get the site to look like the demos. Seems there are things missing. Also I have the same issue as many others, when I go to preview a page, anything i click on makes a huge black screen come up I cannot get rid of.I have to refresh or go back.
Hello,
Could you please send us wp-admin login/password and website url as a private message?
We are going to import the demo data and fix everything. Which demo would you like?
Best Regards,
Jelly Team
Could you check now with cleared browser cache?
Best Regards,
Jelly Team
Amazing, thank you so much! I greatly appreciate it.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team