Okay
  Public Ticket #3080579
Page stuck on loading
Closed

Comments

  • Jeet started the conversation

    I edited just the basic parts of one of your other templates in visual studio code and the page is stuck with loading icon. Please help!


    5651133073.png
  •  850
    Jelly replied

    Hello,

    Could you open Developer Console https://developer.chrome.com/docs/devtools/open/, copy any errors and send here?

    Best Regards,
    Jelly Team

  • Jeet replied

    Here are the errors


    8751632739.png
  •  850
    Jelly replied

    Is the website online? Can we take a look at it?

    Best Regards,
    Jelly Team

  •  850
    Jelly replied

    Is it possible to send us FTP access as a private message?

    Best Regards,
    Jelly Team

  • Jeet replied

    The website is not online. I don't think I can give you FTP access. I would prefer to have a refund since this is not working out for me and I really don't have enough time to fix the issues with your template because I have a project deadline and I need to get things done. Kindly process my refund asap. Thank you!

  •  850
    Jelly replied

    It seems that because you are using SSL certificate, some parts of the template don't work.

    Could you try finding http:// and replace them with https:// ?

    Best Regards,
    Jelly Team