I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
import file have error
demo file not worked
Hello,
Could you please send us wp-admin login/password and website url as a private message?
Which demo would you like us to import?
Best Regards,
Jelly Team
Please check now. Everything should be imported now.
Best Regards,
Jelly Team
thanks
Great!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team
hi
Thank you for the good support
There is a problem playing the video in the mobile version
The first page of the video is not displayed in the mobile version
Please guide me
I've updated YTPlayer.js file so it should work now. Could you check with the manually cleared browser cache?
Best Regards,
Jelly Team
Thank you for the good support
The first page of the video is displayed but have watermark
Could you send us a screenshot of the watermark? Are you referring to See attach?
Attached files: Screenshot 2022-08-15 at 11.44.45.jpg
Best Regards,
Jelly Team
hi
pls install or update YTPlayer.js file
There is a problem playing the video in the mobile and all version
I've updated YTPlayer, so please check with cleared browser cache.
Best Regards,
Jelly Team