Okay
  Public Ticket #3117038
New Purchase
Closed

Comments

  • BobbiDeNiro started the conversation

    Theme installed, one of required plug-ins, "WPBakery Page Builder" keeps failing to load properly.

  •   BobbiDeNiro replied privately
  • BobbiDeNiro replied

    Cant find the pages either, wanted the "Record Label" demo layout

  •  850
    Jelly replied

    Hello,

    We also need FTP access to the server.

    Could you please send us ftp login/password/url to your website as a private message?

    Best Regards,
    Jelly Team

  •   BobbiDeNiro replied privately
  •  850
    Jelly replied

    Please check now with cleared browser cache.

    All the data have been imported.

    Best Regards,
    Jelly Team

  • BobbiDeNiro replied

    should i update WPBakery Page Builder or was the updated version the issue>

  •  850
    Jelly replied

    Please don't update WPBakery. I've installed the latest compatible version.

    Best Regards,
    Jelly Team