I freshly bought your Dezibel Wordpress theme. After installing the required plugins I get the following error message:
"Fatal error: Unparenthesized `a ? b : c ? d : e` is not supported. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/httpd/vhosts/domain/wp-content/plugins/js_composer/include/classes/editors/class-vc-frontend-editor.php on line 646"
It's probably because of the bundled WPBakery Page Builder plugin. I think it's the same problem as in https://jellythemes.ticksy.com/ticket/3117038/. Can you provide a compatible WPBakery Page Builder plugin version?
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Hello,
I freshly bought your Dezibel Wordpress theme. After installing the required plugins I get the following error message:
"Fatal error: Unparenthesized `a ? b : c ? d : e` is not supported. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/httpd/vhosts/domain/wp-content/plugins/js_composer/include/classes/editors/class-vc-frontend-editor.php on line 646"
It's probably because of the bundled WPBakery Page Builder plugin. I think it's the same problem as in https://jellythemes.ticksy.com/ticket/3117038/. Can you provide a compatible WPBakery Page Builder plugin version?
Thank you in advance.
Regards,
Felix
Hello,
Could you please send us wp-admin login/password and website url as a private message?
We are going to fix everything.
We can also install the demo data. Which demo would you like?
Best Regards,
Jelly Team
I also need FTP access, since we need to fix the main error first to login.
Best Regards,
Jelly Team
All done! Please check with cleared cache.
Best Regards,
Jelly Team
It works. Thank you. How did you fix it?
Updated WPBakery and Slider Revolution.
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team