Comments iamdokta started the conversationFebruary 18, 2023 at 3:48pmThe WP bakery visualiser plug-in is corrupt. It destroys the whole build if you install that. Please help .How do I get this plug in to work? 839Jelly repliedFebruary 19, 2023 at 8:30pmHello,Could you please send us wp-admin login/password and website url as a private message? Which demo would you like?Best Regards,Jelly Teamiamdokta repliedFebruary 20, 2023 at 3:05pmhttp://dokta.studio/wp-login Dokta FunkyFeet12 Thanks 839Jelly repliedFebruary 20, 2023 at 6:52pmAll done! Please check and let me know.Best Regards,Jelly Teamiamdokta repliedFebruary 20, 2023 at 10:03pmI’m now getting a black overlay. How come ?it’s on every clickable thing ..Attached files: 16CAA547-9639-43E7-ACCA-F9ED40DEF7C3.pngiamdokta repliedFebruary 21, 2023 at 1:20amnow I’m having trouble getting the MP3 player to add new separate albums or EP. I’ve had to add another mp3 player and uploa dot that.can you please help fix this and the issue below?thanksd 839Jelly repliedFebruary 21, 2023 at 10:57amAll done! Please make sure to check with manually cleared browser cache.Best Regards,Jelly Teamiamdokta repliedFebruary 21, 2023 at 2:14pmWhere are all the child pages??Attached files: 02499CD8-E8CB-4216-9D8B-5C05F4B9BCF4.pngiamdokta repliedFebruary 21, 2023 at 2:20pmignore that last request we found the page.Sorry go the inconvenience 839Jelly repliedFebruary 21, 2023 at 3:49pmDo you need our help with anything else?Best Regards,Jelly Teamiamdokta repliedFebruary 24, 2023 at 1:59pmyes we do need help and we appreciate the help you’ve provided so far.still getting a black screen when click on certain things. Example MP3 player when you click on it you get a black overlay.what’s the cause of this what’s triggering it?please help ;) 839Jelly repliedFebruary 24, 2023 at 9:18pmAre you referring to this player: see attach.Please make sure to clear your browser cache manually, otherwise old files are still loading.Attached files: Screenshot 2023-02-24 at 22.17.23.jpgBest Regards,Jelly Teamiamdokta repliedMarch 6, 2023 at 9:10amwe realisedWe made an error. I purchased a one pager when I wanted the multi page template.what do I needTo do to resolve this issue? They both cost the same price.please advise 839Jelly repliedMarch 6, 2023 at 10:58amHello,Do you want to import one of ours MULTIPAGE DEMOS:http://preview.themeforest.net/item/dezibel-music-band-musician-wordpress-theme/full_screen_preview/21263691Could you elaborate?Best Regards,Jelly Teamiamdokta repliedMarch 6, 2023 at 10:59amI purchased the wrong theme.I want the multi page theme not the one that I have purchased what do I do ? 839Jelly repliedMarch 6, 2023 at 11:45amCould you send us your license certificate you received from Envato as a private message?Best Regards,Jelly Team Sign in to reply ...
The WP bakery visualiser plug-in is corrupt. It destroys the whole build if you install that. Please help .
How do I get this plug in to work?
Hello,
Could you please send us wp-admin login/password and website url as a private message?
Which demo would you like?
Best Regards,
Jelly Team
http://dokta.studio/wp-login
Dokta
FunkyFeet12
Thanks
All done! Please check and let me know.
Best Regards,
Jelly Team
I’m now getting a black overlay. How come ?
it’s on every clickable thing ..
Attached files: 16CAA547-9639-43E7-ACCA-F9ED40DEF7C3.png
now I’m having trouble getting the MP3 player to add new separate albums or EP. I’ve had to add another mp3 player and uploa dot that.
can you please help fix this and the issue below?
thanks
d
All done! Please make sure to check with manually cleared browser cache.
Best Regards,
Jelly Team
Where are all the child pages??
Attached files: 02499CD8-E8CB-4216-9D8B-5C05F4B9BCF4.png
ignore that last request we found the page.
Sorry go the inconvenience
Do you need our help with anything else?
Best Regards,
Jelly Team
yes we do need help and we appreciate the help you’ve provided so far.
still getting a black screen when click on certain things. Example MP3 player when you click on it you get a black overlay.
what’s the cause of this what’s triggering it?
please help ;)
Are you referring to this player: see attach.
Please make sure to clear your browser cache manually, otherwise old files are still loading.
Attached files: Screenshot 2023-02-24 at 22.17.23.jpg
Best Regards,
Jelly Team
we realised
We made an error. I purchased a one pager when I wanted the multi page template.
what do I need
To do to resolve this issue? They both cost the same price.
please advise
Hello,
Do you want to import one of ours MULTIPAGE DEMOS:
http://preview.themeforest.net/item/dezibel-music-band-musician-wordpress-theme/full_screen_preview/21263691
Could you elaborate?
Best Regards,
Jelly Team
I purchased the wrong theme.
I want the multi page theme not the one that I have purchased
what do I do ?
Could you send us your license certificate you received from Envato as a private message?
Best Regards,
Jelly Team