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  Public Ticket #3427330
Problematic theme
Closed

Comments

  • michalklimekpl started the conversation

    Hi, 

    1. The website freezes when loading on mobile devices.

    2. I'm having trouble displaying my portfolio correctly on mobile devices. On desktop it displays fine, on browse mobiles something is wrong. I am attaching a screenshot. http://locationhub.pl/home/

    I would like to have a business-agency (http://jellydemos.com/wordpress/manson/business-agency/) slider on the website, can you help?

    Attached files:  IMG_6503.PNG

  •  850
    Jelly replied

    Hello,

    1. Is it possible to send us a screenshot of the issue as well?

    2. & 3. Could you please send us wp-admin login/password and website url as a private message?

    Best Regards,
    Jelly Team

  •   michalklimekpl replied privately
  •  850
    Jelly replied

    1. Seems to be working on my Android. Could you send us a screenshot of what's on the screen?

    2. Done!

    3. Done!

    Best Regards,
    Jelly Team

  • michalklimekpl replied

    Thank you very much, a few questions and we are on file.

    The portfolio is displayed better, although there are now interruptions on mobile devices from apple.

    http://locationhub.pl/wp-content/uploads/2023/08/IMG_6512.png

    1. I want the menu and logo to overlap the silder, currently it is in the gray bar.

    2. "manson services" are we able to set so that the gray tiles are the same height and the content + icon is aligned to the top?

    3. "Block options" does the "more works" button work at all? It shows me more works, I can't add a link to another page.

    3. "Clients" are we able to set so that on mobile devices they are displayed in a column, e.g. 2 customer logos and not one stretched?

  •  850
    Jelly replied

    1. Done!

    2. Add this code to Appearance > Customize > Additional CSS:

    .contentslide .sliderslide-content { min-height: 450px; } .contentslide .sliderslide {vertical-align: top;}

    3. Need more time to fix this. Please allow us some time.

    4. Try this code:

    @media (max-width: 768px){ .brand .col-2 {-ms-flex: 0 0 9%;flex: 0 0 50%;max-width: 50%;}}

    Best Regards,
    Jelly Team

  • michalklimekpl replied

    Hi, thanks.

    I still have a problem with the silver. I verified with (http://jellydemos.com/wordpress/manson/business-agency/) there is some error on my page. When I reduce the browser window or switch to another device, e.g. iPad, the silder goes crazy and the logo/menu elements overlap with the content of the silder. It works fine for you.

    In addition, the menu/logo in the mobile version is invisible.

    Attached files:  D2A16C5A-7F45-44FC-ACBF-9A0C2470882C.JPG
      6C4DD728-8BD5-46F8-A36C-EF703B1AAC74.JPG
      Zrzut ekranu 2023-08-5 o 20.39.26-kopia.jpg

  •  850
    Jelly replied

    Please go to http://locationhub.pl/wp-admin/customize.php?return=%2Fwp-admin%2F > Header > see attach.

    instead of text, please create two images: white and black.

    https://ticksy_attachments.s3.amazonaws.com/D2A16C5A-7F45-44FC-ACBF-9A0C2470882C_829.jpg

    What resolution does your iPad have? Seems to be working when I check with Chrome Tools: see attach.

    Attached files:  Screenshot 2023-08-07 at 01.47.38.jpg
      Screenshot 2023-08-07 at 01.49.53.jpg

    Best Regards,
    Jelly Team

  • michalklimekpl replied

    I set the logo in the form of graphics. The same problem kept popping up. I also have this problem on my laptop if I reduce the browser window (safari, firefox) accordingly. iPad 11", 2388 x 1668px, Liquid Retina.

    Attached files:  IMG_1322.PNG

  •  850
    Jelly replied

    The second image "Upload Sticky Logo" should be black. Could you change it?

    As for the iPad issue. Please check now with cleared browser cache.

    Attached files:  Screenshot 2023-08-08 at 17.02.47.jpg

    Best Regards,
    Jelly Team

  • michalklimekpl replied

    I added a black logo.

    Text no longer overlaps the logo. A new problem has arisen. In my opinion there is something wrong with Slider. There is no start page loading icon.

    MACBOOK. Everything works properly.

    IPHONE. White bar with black logo well, menu icon is not centered. At the moment of exiting the page below, the bar changes its color to dark, the logo does not change to white, which makes it illegible.


    iPad. The text does not overlap the logo. Now we have two logos. The slider still does not display like on other devices. The text is not centered (almost overlaps the logo). The slider and the background do not fill the entire screen, although the owls at the bottom are in the right place.

  • michalklimekpl replied

    As I thought, the problem lies in the widget, we change it and everything works.  

    I also changed the graphic logo to text, it looks better. My question is can we change the menu bar from white to dark on mobile devices?

  •  850
    Jelly replied

    Could you try this code:

    @media (max-width: 1025px){ header.container.header { background-color: black !important }}
    

    Best Regards,
    Jelly Team

  • michalklimekpl replied

    Thanks, unfortunately the menu icon on the phone is also dark so you can't see the menu :(

  •  850
    Jelly replied

    Please try this code:

    @media (max-width: 1025px){ body.has-transparent-menu .navbarmob .icon-bar { color: #fff; } .navbar-toggler{ margin-top: 17px;}}

    Best Regards,
    Jelly Team