Ok, so what's the file to upload from your zip? I have downloaded the only one available into your store on envato. I have bought your product and you have to help me. Thank you.
Keliweb is my hosting. I just bought many other themes and it's the first time I have so many problem. I am really unhappy with your product. Why don't you send me the right file zip to upload?
I have already tried more times. Even adding the zip on FileZilla, it doesn't work. Wordpress says it's corrupt. Please, send me the right file zip! The one with the only Wordpress upload file I need to.
Hi, Wordpress tells me that it's impossibile to upload the theme, because of the file zip is missing the CSS file.
Please, look at the attached file.
Attached files: Immagine.jpg
Hello,
Unfortunately, you cannot install templates, only themes. More info
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Best Regards,
Jelly Team
Ok, so what's the file to upload from your zip? I have downloaded the only one available into your store on envato. I have bought your product and you have to help me. Thank you.
Just upload the downloaded archive to your server, unzip it and then using your browser access index.html file.
What's your hosting provider?
Best Regards,
Jelly Team
Keliweb is my hosting. I just bought many other themes and it's the first time I have so many problem. I am really unhappy with your product. Why don't you send me the right file zip to upload?
Vyrva isn't theme, but a template. You cannot install it.
Please download the archive from ThemeForest, then upload it to the server using FTP access.
Instruction from your hosting:
https://www.keliweb.it/billing/knowledgebase/10095/Where-can-I-upload-my-website.html
Best Regards,
Jelly Team
Please take a look at my first message:
https://jellythemes.ticksy.com/ticket/3447807/#comment-18339662
You cannot install templates on WordPress.
Best Regards,
Jelly Team