I just bought rebirth and honestly I don't know why I can not use wpbakery page builder. Documentations shows only tutorial using visual composer but when I imported demo there is no visual composer. How can I edit now current main page ?
One more thing: when I uploaded dark version and then light version it looks like dark version is still on the website (this one is already fixed- i preloaded theme)
You could try log in -> login: tj7ufv and check if everything works fine with this template? I will be very appreciated
The video isn't working on mobile because of browsers and their restrictions. Could you send us working wp-admin, I want to try some changes to files to try to make this work.
Email can be found in wp-admin > Rebirth Options > Contact Form > email.
Video on mobile. It seems that Slider Revolution has issues with this. Could you take a look at https://www.sliderrevolution.com/faq/video-content-mobile/? The part "Important Information about playing videos on Mobile devices.". - It looks like video on mobile works on Chrome
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Hello,
I just bought rebirth and honestly I don't know why I can not use wpbakery page builder. Documentations shows only tutorial using visual composer but when I imported demo there is no visual composer. How can I edit now current main page ?
print screens
Hello,
Could you please send us wp-admin login/password and website url as a private message?
We are going to take a look at what the issue and fix it.
Best Regards,
Jelly Team
Thank You so much for quick response! <3
Attachment you sent works.
One more thing: when I uploaded dark version and then light version it looks like dark version is still on the website (this one is already fixed- i preloaded theme)
You could try log in -> login: tj7ufv and check if everything works fine with this template? I will be very appreciated
some errors appear when I set menu - plz check mobile version
last question: is it possible to add video background to the slide (not revolution slider)? I added link but there is no video on the main page
print screen from mobile
print screen from mobile
Hey, there is another problem with Home page on mobile _ there is space on the right side. When I click on services everything looks ok.
Video on mobile doesnt work ?
I just want you to know that I really do appreciate your help! :)
Hope so one of last question. Where I can change email to which all emails will be sent from contact form?
Thank you
The video isn't working on mobile because of browsers and their restrictions. Could you send us working wp-admin, I want to try some changes to files to try to make this work.
Email can be found in wp-admin > Rebirth Options > Contact Form > email.
Best Regards,
Jelly Team
Contact/Footer Info: http://work.prepare.pl/wp-admin/admin.php?page=jellythemes_options&tab=2 > now check Email. It contains [email protected]. - ok but where are all emails from contacts forms (contact tab on the website) go? I filled the form and I didn't receive an email https://work.prepare.pl/contact/
Video on mobile. It seems that Slider Revolution has issues with this. Could you take a look at https://www.sliderrevolution.com/faq/video-content-mobile/? The part "Important Information about playing videos on Mobile devices.". - It looks like video on mobile works on Chrome
The page on the video https://jellythemes.ticksy.com/?dl=3305873 is the Homepage? I cannot recreate this by checking http://work.prepare.pl/. Could you send us a link to the page? Yes this is the main page but somehow now its fixed and work well
Could you try installing https://wordpress.org/plugins/wp-mail-smtp/ plugin to fix the contact form?
Best Regards,
Jelly Team
Hi,
on mobile there is something wrong with adjusting
Attached files: Screen_Recording_20230922_125942_Chrome.mp4
Hello,
Should work now. Please check with cleared browser cache.
Best Regards,
Jelly Team
unfortunately still the same :(
I made more changes. Could you try clearing your browser cache and check again?
Best Regards,
Jelly Team
looks like now it works! You are amazing ... thank You!
Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team