I just bought rebirth and honestly I don't know why I can not use wpbakery page builder. Documentations shows only tutorial using visual composer but when I imported demo there is no visual composer. How can I edit now current main page ?
One more thing: when I uploaded dark version and then light version it looks like dark version is still on the website (this one is already fixed- i preloaded theme)
You could try log in -> login: tj7ufv and check if everything works fine with this template? I will be very appreciated
The video isn't working on mobile because of browsers and their restrictions. Could you send us working wp-admin, I want to try some changes to files to try to make this work.
Email can be found in wp-admin > Rebirth Options > Contact Form > email.
Video on mobile. It seems that Slider Revolution has issues with this. Could you take a look at https://www.sliderrevolution.com/faq/video-content-mobile/? The part "Important Information about playing videos on Mobile devices.". - It looks like video on mobile works on Chrome
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Hello,
I just bought rebirth and honestly I don't know why I can not use wpbakery page builder. Documentations shows only tutorial using visual composer but when I imported demo there is no visual composer. How can I edit now current main page ?
print screens
Attached files: Zrzut ekranu 2023-09-3 o 20.38.44.png
Zrzut ekranu 2023-09-3 o 20.39.40.png
Hello,
Could you please send us wp-admin login/password and website url as a private message?
We are going to take a look at what the issue and fix it.
Best Regards,
Jelly Team
Thank You so much for quick response! <3
Attachment you sent works.
One more thing: when I uploaded dark version and then light version it looks like dark version is still on the website (this one is already fixed- i preloaded theme)
You could try log in -> login: tj7ufv and check if everything works fine with this template? I will be very appreciated
some errors appear when I set menu - plz check mobile version
Attached files: Zrzut ekranu 2023-09-4 o 13.14.45.png
last question: is it possible to add video background to the slide (not revolution slider)? I added link but there is no video on the main page
Attached files: Zrzut ekranu 2023-09-4 o 13.28.37.png
print screen from mobile
print screen from mobile
Attached files: Screenshot_20230904_202721_Chrome.jpg
Hey, there is another problem with Home page on mobile _ there is space on the right side. When I click on services everything looks ok.
Video on mobile doesnt work ?
Attached files: Screen_Recording_20230905_161830_Samsung Internet.mp4
I just want you to know that I really do appreciate your help! :)
Hope so one of last question. Where I can change email to which all emails will be sent from contact form?
Thank you
Attached files: 21.JPG
The video isn't working on mobile because of browsers and their restrictions. Could you send us working wp-admin, I want to try some changes to files to try to make this work.
Email can be found in wp-admin > Rebirth Options > Contact Form > email.
Best Regards,
Jelly Team
Contact/Footer Info: http://work.prepare.pl/wp-admin/admin.php?page=jellythemes_options&tab=2 > now check Email. It contains [email protected]. - ok but where are all emails from contacts forms (contact tab on the website) go? I filled the form and I didn't receive an email https://work.prepare.pl/contact/
Video on mobile. It seems that Slider Revolution has issues with this. Could you take a look at https://www.sliderrevolution.com/faq/video-content-mobile/? The part "Important Information about playing videos on Mobile devices.". - It looks like video on mobile works on Chrome
The page on the video https://jellythemes.ticksy.com/?dl=3305873 is the Homepage? I cannot recreate this by checking http://work.prepare.pl/. Could you send us a link to the page? Yes this is the main page but somehow now its fixed and work well
Could you try installing https://wordpress.org/plugins/wp-mail-smtp/ plugin to fix the contact form?
Best Regards,
Jelly Team
Hi,
on mobile there is something wrong with adjusting
Attached files: Screen_Recording_20230922_125942_Chrome.mp4
Hello,
Should work now. Please check with cleared browser cache.
Best Regards,
Jelly Team
unfortunately still the same :(
I made more changes. Could you try clearing your browser cache and check again?
Best Regards,
Jelly Team
looks like now it works! You are amazing ... thank You!
Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team