Comments Sam started the conversationSeptember 6, 2023 at 2:09pmSame problem as Thomas Obernosterer on February 16, 2023 at 7:31pm "WPBakery Page Builder" plugin causes the website to crash and cannot be activated!Attached files: error.jpgSam repliedSeptember 6, 2023 at 5:24pmNevermind, I requested a refund. Will not be using the theme anymore, it's too unstable. 839Jelly repliedSeptember 6, 2023 at 8:55pmHello, If you update the plugin with the one from the attachment the issue will be fixed.Attached files: codecanyon-8T5kIJO8-wpbakery-page-builder-for-wordpress-wordpress-plugin.zipBest Regards,Jelly Team Sam replied privately 839Jelly repliedSeptember 7, 2023 at 1:49pmPlease contact ThemeForest about refunds.Best Regards,Jelly TeamSam repliedSeptember 7, 2023 at 2:21pmThere is a refund request active through Themeforest already:https://themeforest.net/refund_requests/21019634-6a88-4fdd-88e6-5c6b0607b355?utm_campaign=sysemail&utm_content=sysemail&utm_keyword=sysemail&utm_medium=email&utm_source=refund_request_received_buyer_notification&utm_term=sysemailYou have to reply to this refund request. Best, Sam RombautSam repliedSeptember 11, 2023 at 10:31amHi Jelly,Please respond to the refund request I filed on Envato:https://themeforest.net/refund_requests/21019634-6a88-4fdd-88e6-5c6b0607b355?utm_campaign=sysemail&utm_content=sysemail&utm_keyword=sysemail&utm_medium=email&utm_source=refund_request_received_buyer_notification&utm_term=sysemailBest,Sam Rombaut Sign in to reply ...
Same problem as Thomas Obernosterer on February 16, 2023 at 7:31pm
"WPBakery Page Builder" plugin causes the website to crash and cannot be activated!
Attached files: error.jpg
Nevermind, I requested a refund. Will not be using the theme anymore, it's too unstable.
Hello,
If you update the plugin with the one from the attachment the issue will be fixed.
Attached files: codecanyon-8T5kIJO8-wpbakery-page-builder-for-wordpress-wordpress-plugin.zip
Best Regards,
Jelly Team
Please contact ThemeForest about refunds.
Best Regards,
Jelly Team
There is a refund request active through Themeforest already:
https://themeforest.net/refund_requests/21019634-6a88-4fdd-88e6-5c6b0607b355?utm_campaign=sysemail&utm_content=sysemail&utm_keyword=sysemail&utm_medium=email&utm_source=refund_request_received_buyer_notification&utm_term=sysemail
You have to reply to this refund request.
Best,
Sam Rombaut
Hi Jelly,
Please respond to the refund request I filed on Envato:
https://themeforest.net/refund_requests/21019634-6a88-4fdd-88e6-5c6b0607b355?utm_campaign=sysemail&utm_content=sysemail&utm_keyword=sysemail&utm_medium=email&utm_source=refund_request_received_buyer_notification&utm_term=sysemail
Best,
Sam Rombaut