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  Public Ticket #3535100
Video youtube wont work
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  • Sean started the conversation

    i bought your template with the youtube vide to be working, nt working, how do i get it to work!


    Thanks

  •  850
    Jelly replied

    Hello,

    Could you please send us ftp login/password/url to your website as a private message? It seems that some of the files need to be updated.

    Best Regards,
    Jelly Team

  •   sseank replied privately
  •  850
    Jelly replied

    All done! Please check with cleared browser cache.

    Please also note that it seems that your video cannot be played as embedded video:

    video ID:: lbPqb7YvHys: The video doesn't exist or The owner does not allow it to be played in embedded players.
    onError @ jquery.mb.YTPlayer.js:9
    r.bb @ www-widgetapi.js:498
    Jr @ www-widgetapi.js:1249
    r.fc @ www-widgetapi.js:1276
    (anonymous) @ www-widgetapi.js:1235
    Oj.g @ www-widgetapi.js:712

    I think because the video is age-restricted.

    Best Regards,
    Jelly Team

  • sseank replied

    Hello. Thanks

    How do i get the sound coming from the video. it is a youtube link...

  • sseank replied

    Also would like to incorporate the blog information with the responive page it self ie. anchor 9... can that be done. Right when you clikc the blog button it take you to  different page..

  •  850
    Jelly replied

    If you make it unmute, it will stop working on mobiles. If you want to unmute it, please open index.html and go to line 129 and change mute:true to mute:false.

    https://jellythemes.ticksy.com/ticket/3535100/#comment-18784222

    Not sure that I understand you. What are you trying to do? Could you elaborate?

    Best Regards,
    Jelly Team

  • sseank replied

    I would like to add a html 5 video just playing, how and where would i insert that. Would mp4 be supported on all browers...

    thanks

  •  850
    Jelly replied

    The template uses YTPlayer, so please take a look at what options it offers here:

    https://github.com/pupunzi/jquery.mb.YTPlayer/wiki

    Please open index.html and find "data-property="{videoURL:' ". This is where you can try adding your videos.

    Best Regards,
    Jelly Team

  • sseank replied

    Do you offer service for web template modification... What is the price for you to add video at the as a background at the beginning..


    Thankls

  •  850
    Jelly replied

    Unfortunately, we don't offer such services. The best solution is to use Youtube as hosting platform and show the video using YTPlayer, this way you'll be able to save on some costs.

    Best Regards,
    Jelly Team