I can't seem to get the Dezibel theme up and running due to issues with the WPBakery plugin. Whenever I try to install it, Wordpress crashes, giving me a critical error and locking me out.
When I delete the js_composer folder from my database, all seems to be working again.
Is this also keeping me from importing the demo?
Can I get some help on this issue and/or assistance in setting up the theme?
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Hello,
I can't seem to get the Dezibel theme up and running due to issues with the WPBakery plugin. Whenever I try to install it, Wordpress crashes, giving me a critical error and locking me out.
When I delete the js_composer folder from my database, all seems to be working again.
Is this also keeping me from importing the demo?
Can I get some help on this issue and/or assistance in setting up the theme?
Hello,
Could you also send us your website address?
We are going to fix everything as well as import the demo data.
Best Regards,
Jelly Team
All done! Please check now. The only issue is that some images aren't imported, so please import your own.
Best Regards,
Jelly Team
Thank you ever so much! Your help is very much appreciated
Perfect!
I am currently closing the ticket. Please don’t hesitate to submit a ticket whenever you need help. I will be happy to assist you.
P.S. I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
Thank you so much for all your help!!!
Best Regards,
Jelly Team