Public Ticket #3623252 not able to work around this theme so many errors. can i expect a refund or soluition here please? Open
Comments Prasang Sharma started the conversation3 weeks ago on April 7, 2024 at 5:48pmPlugin not activated. A higher version of WPBakery Visual Composer is needed for this theme. Please update the plugin.http://143.110.240.223/ - have been chasing from last 2 days 839Jelly replied3 weeks ago on April 8, 2024 at 10:07amHello,The thing is that I cannot install any plugins at all. Could you check your server's configuration?Best Regards,Jelly TeamPrasang Sharma replied3 weeks ago on April 8, 2024 at 1:49pmHi, I have updated the permission and all the plugins are installed but the moment i activate the plugin. It shows me critical error. Prasang Sharma replied3 weeks ago on April 8, 2024 at 3:15pmHi, I have to deliver the website and hence it is quite urgent. Can you please expedite? 839Jelly replied3 weeks ago on April 8, 2024 at 7:07pmAll done! Please check now. I updated it and also imported the slider.Best Regards,Jelly TeamPrasang Sharma replied3 weeks ago on April 9, 2024 at 3:20pmthanks for the help. However there is some red strip which I am not able to remove. Request you to please help with the same. Attached files: Screenshot 2024-04-09 at 8.48.54 PM.png 839Jelly replied3 weeks ago on April 10, 2024 at 11:41amThis change was added using this custom CSS code: see attach.Could you remove it?Attached files: Screenshot 2024-04-10 at 13.40.13.jpgBest Regards,Jelly Team Sign in to reply ...
Plugin not activated. A higher version of WPBakery Visual Composer is needed for this theme. Please update the plugin.
http://143.110.240.223/ - have been chasing from last 2 days
Hello,
The thing is that I cannot install any plugins at all. Could you check your server's configuration?
Best Regards,
Jelly Team
Hi,
I have updated the permission and all the plugins are installed but the moment i activate the plugin. It shows me critical error.
Hi,
I have to deliver the website and hence it is quite urgent. Can you please expedite?
All done! Please check now.
I updated it and also imported the slider.
Best Regards,
Jelly Team
thanks for the help. However there is some red strip which I am not able to remove. Request you to please help with the same.
Attached files: Screenshot 2024-04-09 at 8.48.54 PM.png
This change was added using this custom CSS code: see attach.
Could you remove it?
Attached files: Screenshot 2024-04-10 at 13.40.13.jpg
Best Regards,
Jelly Team