Okay
  Public Ticket #3638494
theme update
Closed

Comments

  • sergio_lemma started the conversation
    April 30, 2024 at 12:57pm

    Greetings,

    every time I try to update the theme or some plugins the site crashes.

    What is the problem with the theme that causes me to have this situation? Is it possible to solve it?

    thanks

  •  850
    Jelly replied
    April 30, 2024 at 5:43pm

    Hello,

    What do you mean by update the theme? Could you elaborate with an example?

    Best Regards,
    Jelly Team

  • sergio_lemma replied
    May 13, 2024 at 7:30am

    Hi,

    if I update any plugin, the theme goes into error and crash, to resolve I have to restore it from a back-up.

    You know why?

    thanks

    Sergio

  •  850
    Jelly replied
    May 13, 2024 at 7:51am

    The themes comes with included plugins that are fully compatible with it. There is no need to update them.

    Best Regards,
    Jelly Team